Stanbic IBTC Bank Plc, a subsidiary of Stanbic IBTC Holding Plc, has urged Nigerians to remain vigilant for online scams related to COVID-19.
A statement said this became necessary with the growing adoption of digital channels, and more people practising social distancing due to the COVID-19 outbreak.
It stated that this rapid migration necessitated an understanding and constant review of safe banking habits in the digital age.
When banking on digital channels, it added, customers should adhere strictly to safety measures on digital platforms.
The bank stated, “Avoid clicking on suspicious links in unsolicited emails and be wary of email attachments.
“Use trusted sources—such as legitimate, government websites—for up-to-date, fact-based information about COVID-19.
“Do not reveal personal or financial information in an email, and do not respond to email soliciting for this information.
“Do not log onto your digital banking on public WiFi.
“Do not share any links online which do not come from official or reputable sources.”
The bank urged depositors to be wary of spoofed websites that claimed to be the legitimate website of an organisation and was set up to mimic the original website.
It stated, “We recommend that you download and use the Stanbic IBTC mobile banking app rather than using your phone browser to access Internet banking.
“Do not share personal information such as your ID number, bank account details or PIN online. Similarly, do not share it with someone on the telephone.
“Do not allow anyone to access your computer remotely. Someone from your bank will never ask you for Remote Access Control to update your information.
“Make 100 per cent sure that the email you are reading comes from a real company, person or organisation.
“If you think someone or something is suspicious, trust your intuition and rather practice caution.”
It also appealed to the depositors to remove emotions when working online.
“Be measured and responsible when it comes to managing your online profile.
“Contact your bank immediately if you think you have been compromised.”
As the banks adapted and improved their anti-fraud technology, it stated that fraudsters might employ alternative techniques to deceive people.